Terms & Conditions

1. About This Website

This website is operated by Sydney Imaging Specialists (“we”, “us”, “our”). It provides general information about our diagnostic imaging services, locations, and patient resources.
The website is designed to support patient understanding and preparation and to assist referrers. Information is general in nature and may change from time to time.

2. Medical Information Disclaimer

Any medical or health-related information on this website is provided for general educational purposes only.

  • It does not constitute medical advice
  • It does not replace consultation with your referring doctor or healthcare professional
  • It does not establish a doctor–patient relationship

Clinical decisions should always be made in consultation with your treating practitioner, who understands your individual medical history and circumstances.

3. Online Enquiries, Emails, and Forms

Communication via this website (including email, online forms, or booking requests) is not a medical consultation.
While we aim to respond accurately and promptly, online communication is limited in nature and must not be relied upon for diagnosis, treatment decisions, or urgent clinical matters.

4. Medical Emergencies

This website must not be used in emergency situations.

If you or someone else requires urgent or emergency medical care:

  • Contact your treating doctor immediately, or
  • Call 000 for emergency assistance

5. Acceptance of These Terms

By accessing or using this website, you agree to these Terms of Use and our Privacy Policy.
If you do not agree, please discontinue use of the website.
We may update these Terms from time to time. The most current version will always be available on our website. Continued use of the site indicates acceptance of any updated Terms.

6. Accuracy, Currency, and Availability

We take reasonable care to ensure information on this website is accurate and helpful. However:

  • Content may be incomplete, simplified, or subject to change
  • We do not guarantee the website will always be available, uninterrupted, or error-free
  • We do not warrant that content is free from technical issues or external interference

You use this website and its content at your own discretion and risk.

7. Privacy and Personal Information

We respect your privacy and handle personal information in accordance with our Privacy Policy and applicable Australian privacy laws.
The website may use cookies or similar technologies to improve functionality and understand usage patterns. These do not personally identify you.

8. Reports, Images, and Secure Online Access

Where available:

  • Imaging reports may be securely provided to your referring practitioner
  • Patients may be granted secure online access to images and reports
  • Information is shared only with authorised parties

Your consent will be obtained for electronic access and sharing. You may withdraw consent at any time by contacting us.

9. User Responsibilities and Acceptable Use

This website is intended for personal, non commercial use.

You must not:

  • Use the website unlawfully or in breach of applicable laws
  • Interfere with website security or functionality
  • Upload or transmit malicious, misleading, or offensive content
  • Misuse information in a way that competes with or harms our business

We may restrict or suspend access if these Terms are breached.

10. Intellectual Property

All content on this website — including text, images, videos, graphics, branding, and design — is owned or licensed by Sydney Imaging Specialists.
You may not copy, reproduce, modify, distribute, or reuse website content without our prior written permission, unless permitted by law.

11. Third Party Websites

This website may include links to third party websites for convenience or additional information.
We do not control, endorse, or accept responsibility for the content, accuracy, or privacy practices of external websites.

12. Disclaimer and Limitation of Liability

To the maximum extent permitted by law:

  • The website and its content are provided on an “as is” and “as available” basis
  • We do not guarantee completeness, accuracy, or suitability for a particular purpose
  • We are not liable for any direct or indirect loss, damage, or expense arising from use of or reliance on this website

Where liability cannot be excluded under Australian Consumer Law, it is limited to the re supply of services or the cost of doing so.

13. Indemnity

You agree to indemnify Sydney Imaging Specialists against any loss, claim, or expense arising from your misuse of the website or breach of these Terms.

14. Suspension or Discontinuation

We may suspend or discontinue access to this website (in whole or in part) at any time, without notice.

15. Dispute Resolution

If a dispute arises in connection with these Terms, both parties agree to first attempt resolution in good faith through discussion or mediation before commencing legal proceedings, except where urgent relief is required.

16. Governing Law

These Terms are governed by the laws of New South Wales, Australia. You submit to the jurisdiction of the courts of New South Wales.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in effect.

18. Contact Us

If you have questions about these Terms or the use of this website, please contact Sydney Imaging Specialists using the details provided on our website.