Referrers

At Sydney Imaging Specialists, we deliver high-quality, personalised service under the leadership of Doctors, for Doctors.

Clinician assistance for viewing images and reports

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As a clinician-managed and operated practice, our Radiologists and Nuclear Medicine Physicians are directly involved in decision-making, governance, and day-to-day operations. This doctor-led model ensures clear clinical accountability, meaningful collaboration with referrers, and decisions that are driven by patient care rather than commercial priorities. We place a strong emphasis on open, timely communication and leverage modern information technology to provide fast, accurate, and reliable support to our referring clinicians.

View our Specialists

At Sydney Imaging Specialists, we are committed to delivering high-quality, clinically accurate diagnostic services that support both practitioners and their patients. By embracing the latest information technology, we’ve streamlined our processes to make care more efficient and the experience more seamless for patients and referring doctors alike.

Our online services have been thoughtfully designed around the needs of our referring clinicians, ensuring reports are delivered promptly as soon as they are authorised by our specialists.

If you need any assistance accessing patient images or reports, our friendly Dr Direct team is here to help. Access to radiologist and referrer support, tech support and clinical and bookings please call 9044 3251, Monday to Friday, 8:00am to 6:00pm

InteleViewer delivers ultra-fast, secure access to digital radiology images directly to your desktop, laptop, or mobile device—anytime, anywhere.

Say goodbye to lost images and delayed reports. With 24/7 online access, InteleViewer gives you instant clarity, greater flexibility, and real productivity gains, allowing you to focus on what matters most: your patients.

Sydney Imaging Specialists is committed to protecting patient information from unauthorised access or disclosure. In accordance with statutory privacy laws, access to SIS records is restricted to authorised individuals and for legitimate clinical purposes only.

All users of SIS PACS are therefore required to sign a Confidentiality Agreement, confirming their commitment to uphold the highest standards of privacy for our patients, referrers, and staff.

Multi-Factor Authentication

Sydney Imaging Specialists have enabled multi-factor authentication (MFA) as a requirement to access patient images. This is in accordance with our PACS access and Cybersecurity policy. Please submit your details below if you wish to have access.

Apply for an InteleViewer Account 

Clinical assistance for doctors, please email: pacs@sydneyimaging.com.au

Installing InteleViewer

InteleViewer Install and Basic Configuration Guide

Adding an InteleViewer Bookmark

NOTE: Please obtain guidance from your IT department before downloading and installing the application.

 

InteleConnect enables referring practitioners quick access to patient imaging studies and reports via desktop or mobile web browsers, or the solution’s streamlined iOS app. Both InteleConnect and InteleViewer use the same secure login.

Log into InteleConnect Portal

Healthlink allows efficient, accurate and secure data whilst streamlining workflows in real time. All information is handled to the highest security standards, ensuring sensitive medical data remains confidential and protected. Sydney Imaging Specialists EDI svincent 

Request HealthLink Connection

Our Zed Link image-sharing platform makes accessing images and reports fast and seamless for doctors, patients, and partner imaging providers. Zed Doctor is used to securely deliver images and reports to external referring clinicians, while also supporting large hospitals by providing simple, reliable access to imaging from any computer — anytime, anywhere.

SIS Doctor

Download the app to have live access to images and reports.

Our Dr Direct team is dedicated to providing prompt, reliable support to our referring clinicians and their teams. A call or email to Dr Direct gives you direct access to the help you need, including:

  • Speaking directly with our Radiologists or Nuclear Medicine Physicians
  • Clinical discussions regarding a report of patient concern Requesting a copy of a report
  • Accessing patient images
  • Making or confirming appointments requesting stationary or a visit to discuss your clinical needs.

All calls are handled by our dedicated, specially trained Dr Direct team, offering a personalised and exclusive support service for referring clinicians and their staff

If you’d like to complete your Sydney Imaging Specialists image request from inside your practice management software, simply download the appropriate RTF template file from the table below and save it to your PMS. If you need help, please see:

Instructions for Best Practice
Instructions for Medical Director
Best Practice Template RTF
Medical Director Template RTF

If you have any new or updated clinic details (name, address, phone, fax or email), or if more clinicians have joined or left your team, please let us know so we can update our records. You can email the details to info@sydneyimaging.com.au

Sydney Imaging Specialists provides specialist-led imaging support for clinical trials, underpinned by robust research governance and clinical oversight. Our experienced Radiologists, Nuclear Medicine Physicians, and imaging teams deliver a comprehensive range of advanced imaging services across our network, with consistent protocols and quality assurance.

We work closely with research teams to support efficient study set-up, clear documentation, and reliable, specialist-validated reporting, ensuring imaging data meets regulatory, ethical, and study-specific requirements while maintaining the highest standard of patient care.

Start the conversation info@sydneyimaging.com.au

At Sydney Imaging Specialists, clear communication and trusted relationships are central to how we work with our referrers and research partners. Our dedicated referrer support team provides structured, responsive assistance across your imaging and referral requirements, including:

  • Access to patient reports and images
  • Support with digital platforms such as InteleViewer, patient portals, and HealthLink
  • Information on available services, imaging protocols, and pricing
  • Updates on relevant MBS changes affecting medical imaging
  • Resolution of operational or technical issues and implementing clinical needs
  • Information on new and emerging imaging services

To access this support, simply request an appointment using the form below. We look forward to working with you. For urgent assistance, please contact us directly on marketing@sydneyimaging.com.au or Dr Direct (02) 9022 3251

To support our valued referrers, we have compiled a selection of trusted resources from our professional and industry peers. These links provide authoritative guidance, clinical standards, and patient-focused information to assist with informed decision-making and best practice in medical imaging.

Recommended Resources